Returns & Exchanges

At Smart Tiles INT, we want you to be completely satisfied with your home renovation project. If your tiles aren't the perfect fit, you can return unused items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and the specific items you wish to return to receive a Return Authorization.

2

Pack Your Items

Ensure the tiles are securely placed in their original, unopened packaging to prevent damage during transit.

3

Ship the Package

Affix the provided shipping label to your box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing