Frequently Asked Questions
Everything you need to know about Smart Tiles INT products and services.
What surfaces are Smart Tiles compatible with?
Our tiles can be installed over any smooth, clean, and dry surface, including painted drywall, existing ceramic tiles, glass, or metal. They are not recommended for porous surfaces like brick, stone, or unpainted wood.
Are the tiles heat and moisture resistant?
Yes, Smart Tiles INT products are designed to withstand the humidity of bathrooms and the heat of stovetops. However, they should not be in direct contact with open flames or submerged in water.
Do I need special tools or glue for installation?
No extra glue or grout is required. Our tiles feature a high-quality adhesive backing. You only need a utility knife or scissors, a ruler, and a cleaning cloth for a professional-looking DIY installation.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-7 business days depending on your location. We offer free shipping on all orders over $50. Tracking information will be provided via email once your order is dispatched.
Can I remove the tiles later without damaging the wall?
Yes, Smart Tiles can be removed by applying heat with a hair dryer to soften the adhesive. Once warmed, they can be peeled back gently, leaving the original surface intact.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. If you receive a defective item, please contact our support team immediately for a full replacement or refund.